Question 1

How quickly can you fix my remote problems?

Accepted Answer

Most garage door remote issues can be resolved within 24-48 hours of your call. Common problems like dead batteries, signal interference, or programming issues are often fixed during a single service call. If your remote needs replacement, our technicians carry compatible remotes for all major brands including LiftMaster, Chamberlain, Genie, and Craftsman in our fully-stocked service vehicles. For emergency situations, same-day service is available.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote problems typically stem from several common causes: dead or weak batteries (the most frequent issue), signal interference from nearby electronics or LED lights, antenna issues on the opener unit that reduce range, worn or damaged remote buttons from regular use, programming that was accidentally reset during a power outage, or range limitations caused by obstructions between the remote and opener. Our technicians diagnose the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes! We partner with several financing companies to offer flexible payment options for garage door installations. Qualified customers can access 0% interest plans for 12-24 months, low monthly payment options that fit your budget, quick approval process often completed the same day, and no prepayment penalties. Fiberglass doors are an excellent choice for their durability and low maintenance. Contact us at (330) 359-1187 to discuss financing options for your project.

Question 4

How long does a typical garage door installation take?

Accepted Answer

A standard residential garage door installation takes 4-8 hours depending on the door type and any modifications needed. This includes carefully removing the old door, installing new tracks and hardware, mounting the door panels, installing the opener system, and testing all safety features. For double-car garages or doors with special features, installation may take closer to 8 hours. We aim to complete most installations in a single day for your convenience.

Question 5

What's included in your 3-year warranty?

Accepted Answer

Our comprehensive 3-year warranty covers parts and labor for any defects in workmanship or materials. This includes springs, cables, rollers, opener components, and installation-related issues. Normal wear items like batteries and light bulbs are excluded. We also offer extended warranty options and lifetime warranties on select premium installations. Our goal is to give you complete peace of mind with your garage door investment.

Question 6

Do you service commercial garage doors?

Accepted Answer

Absolutely! We service all types of commercial and industrial doors including rolling steel doors, sectional overhead doors, high-speed doors, fire-rated doors, and dock equipment. We offer maintenance contracts for businesses requiring regular service to minimize downtime and extend equipment life. Our commercial team is available for emergency repairs 24/7 to keep your business running smoothly.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance inspections for residential garage doors, or twice yearly for doors with heavy use. Regular professional service extends your door's life, prevents costly emergency repairs, and ensures safe operation for your family. Our maintenance plans include complete lubrication of moving parts, safety sensor testing and adjustment, spring tension verification, weatherstripping inspection, and a comprehensive 25-point inspection.

Question 8

Can you match my existing garage door style?

Accepted Answer

In most cases, yes! We work with all major manufacturers and can match virtually any style, color, and window configuration. For discontinued models, we can often find close matches or suggest complementary alternatives that enhance your home's curb appeal. Bring us a photo of your existing door or neighboring doors, and we'll help you find the perfect match. Custom orders typically take 1-2 weeks for delivery.

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